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Topic: nware 1.7.2 - kiosk help - not seeing nion over VL

We have set  up an N6 nion over a virtual lan set up.
The nion n6 project is up and running ok and we can connect directly at this point to the network.

However,  It seems over the Vlan , the kiosk software cannot detect the nion n6.

We have got 1.7.2 kiosk on the PC and we can even ping the nion n6from this same kiosk PC .
but the kiosk does not seem to pick up the nion ?
Is there a  broadcast ip range or some sort of staitc proxy route we can configure , so  that the kiosk can see the
nion ? I am assumming the nat is stopping some data  here.
Is there a setting I am missing here somewhere ?
Any help would be appreciated .

Wayne

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Re: nware 1.7.2 - kiosk help - not seeing nion over VL

Our proprietary discovery process that we use incorporates a "multi-cast", which is not allowed to cross between VLANs.  We call it Pandad.

That said, there is an easy fix and can be found here;

http://peaveyoxford.com/kc/index.htm#3863

Besides Kiosk, we also have another process called Kiosk2Go, and it uses a HTML Browser page, which allows Microsoft Edge, Safari, Chrome, and Firefox, PC, tablet or phone.  With user name and password protection, you can export controls via web pages that you create.  Details are found here;

http://peaveyoxford.com/kc/index.htm#14556

Because it uses the normal Port 80 for HTML, no additional details are needed except to create a bookmark so the end user doesn't have to remember the web page and port number to the NION.

Good luck and let us know if you have other questions.

Fergy

Make it intuitive, never leave them guessing.

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Re: nware 1.7.2 - kiosk help - not seeing nion over VL

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Last edited by neovich (2021-04-29 11:35:33)

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Re: nware 1.7.2 - kiosk help - not seeing nion over VL

My apologies, I did not realize that you replied back.

We end up dropping the 2 separate vlan idea and dedicated an AV wireless
connection into the 1 vlan system.
So all the discovery problems and the non multi casting across separate
vlans disappeared.
Pheww !
So all has been good since we did this.
I noticed in the pandad.exe when i remote link <IP Address>
with the static IP address of the nion, the pandad could discover the nion
directly , which worked but needed to be reset every time.

I wanted to edit the pandad.cfg.xml and put the remote link in there,
to try out, but the idea across 2 vlans was dropped by then.
Would of been interesting to see the result.

Anyways..
I upgraded to n ware 2.0.0 and used the Kiosk2Go on the touch pads.
It seems I can have a tonne more controls in this version compared
to 1.7.2 version, without the bugs.
So yes, I love the upgrade for that one reason.
I have many venues running with 1.7.2 , with a few running simple kiosk2go
control pages.

Thank You for your reply . Very appreciated .
Just sorry I did not respond quicker.

Cheers

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Re: nware 1.7.2 - kiosk help - not seeing nion over VL

Hello neovich,

Now that I better understand the question; because K2G works by serving up a browser page to expose controls, it can cross VLANs without any problems.  You don't need to modify the Pandad CFG.XML file.  Just make a "Favorites Shortcut" available within the browser.  That said, remember that we don't use Port 80 (default browser page port), but rather Port 7681, so you will need to edit the shortcut and add the port number after you have created the shortcut.  Here is a link that shows this for MS Edge,  http://peaveyoxford.com/kc/index.htm#15518
Or here for Safari or Chrome.  http://peaveyoxford.com/kc/index.htm#15783

User and Password will still be required, unless you leave defaultuser wide open.

Fergy

Make it intuitive, never leave them guessing.