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Topic: Cobranet Bundle Errors

Has anyone experienced a problem with a cobranet bundle where the bundle itself is seen but none of the audio is present?  I had this experience and corrected it by resetting the nion which was TX the bundles in question.  Is there a way to reset the CM-1 in the nion without restarting the entire box?  In a mission critical time this would be a great feature to have in the hip pocket.

Todd Gathany
Onpoint Designs
Senior Consultant

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Re: Cobranet Bundle Errors

I have ever seen that before, and I think you could try update CM-1 firmware to version 2.9.16. And when you get this problem again, you can check the error code on CobraNet Discovery software, that will show you some details about the error.

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Re: Cobranet Bundle Errors

There is a way to reset a CM-1 remotely using pandebug.exe but it's not for the faint of heart. A working knowledge of command line based applications is required. It's fairly straightforward if you're a UNIX head. It's not officially supported so beware all ye who enter......

The only true wisdom is in knowing you know nothing. -Socrates

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Re: Cobranet Bundle Errors

There is also another way to reset a CM-1 using CobraNet Discovery (latest version 3.4.4)

This version of Disco is also installed with a program called DiscoOptions. Run DiscoOptions and make sure the SNMP box is checked. This will allow selection of the generic SNMP menu in Disco. Close DiscoOptions.
Run Disco.
In the main window double click on the device you want to reset. This brings up its configuration dialog.
Select the SNMP button. This brings  up the generic SNMP dialog.
Set the 'Group' droplist item to 'Firmware'
Set the 'Variable' droplist item to 'firmwareRestart'
Set the 'Value' to 1 (actually any non zero value will work)
Uncheck the RO checkbox.  Normally this should not be checked by default but for this variable it is checked to make sure you are conscious of what you are doing and can't do it accidentally.
Click the 'Put' button

This will reset the CM-1.
** WARNING**
DO NOT DO THIS WITH A CM-2. The CM-2 does not support this function and will just freeze. If the CM-2 is installed in a box with a watchdog timer then the watchdog SHOULD then reset, and thus unfreeze, the CM-2. If there is no watchdog then you will have to manually reset the device to unfreeze it.

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