Topic: New Users

Because we frequently get calls saying “I have a new job and there are NIONs in the sound system” …

Here is a list of links that will help those that are new to MediaMatrix.

The Knowledge Center (KC);


These first links on the KC explains NION as “hardware”.  There is a CobraNet and a Dante version, and though they are very similar, select appropriately (no need to read thru, just a quick glance at the topic list will be enough to start);

First the CobraNet (CN);
Dante is found here;

But be sure and read the Web Interface found in NION Hardware (which is POWERFUL tool).  This topic is the same for both CN and Dante.  Here is the CN version;

Pandad is our discovery of NIONs process and the Pandad Admin article on said KC will assist in understanding how it works;

The Introduction and Troubleshooting sections are most helpful to understand the process and the valuable features and tools.

This link leads though the software bits;


Again, just a glance to know the topics.

After the above overview, here is what is needed to work with an existing system.

If the project is available, then a “Connect” may be all that is required (found under File in the Toolbar).  If the project is unavailable, or the Connect is grayed out, then an Upload and Connect process is required and is explained here;


This link is the Device Reference guide, which will explain the controls of the algorithms that are a part of the project;


The Forum is searchable, so this site may answer some questions;


Last is this tip before changes are made; do a Save As (changing the name from the existing project, so the system can be rolled back to the original) is a “best practice”.  A Deploy will then be required which is found here;

The sub-topic “Deploying a project” is most important of this section (Upload and Connect is found here which is linked above).

As value changes are made (adjust gate threshold for example) save these new value changes doing this;

•    Click on File in the Toolbar.
•    Glance down the list until “Setting” is found and click on the arrow.
•    Click on Save Default Settings (which will save the “value” changes to both the computer and the NION).

Another tip is to copy the “golden version” of the project to another, different folder on the computer to make sure that a good version is not overwritten by accident.

Remember, just because you can doesn’t mean you should.

These will help point the way, but feel free to post, call or email about any question or problem you have.


Make it intuitive, never leave them guessing.


Re: New Users

Thanks Fergy,
Great resources all in one place!

"The single biggest problem in communication is the illusion that it has taken place."
                                                                                        - George Bernard Shaw